Privacy Policy

How WebDevSpark protects and handles your personal information

1 Information We Collect

At WebDevSpark, we collect information that helps us provide better educational services about budget allocation methods. When you visit our website or enroll in our programs, we gather personal details like your name, email address, and contact information.

We also collect technical information automatically through your browser. This includes your IP address, device type, and how you navigate through our educational content. Think of it like understanding which learning paths work best for different students.

  • Personal identification information (name, email, phone number)
  • Educational background and learning preferences
  • Payment information for course enrollment
  • Website usage data and learning progress
  • Communication records and support interactions

2 How We Use Your Information

Your information helps us create a personalized learning experience. We use it to send you course updates, track your progress through our budget allocation programs, and provide technical support when you need help.

We might also use your data to improve our teaching methods. For example, if we notice students struggling with certain concepts, we can adjust our curriculum accordingly. But don't worry – this analysis is done on aggregate data, not individual performance tracking.

Important Note:

We never sell your personal information to third parties. Your data stays within our educational ecosystem and trusted service providers only.

3 Data Storage and Security

We store your information on secure servers located in Canada, complying with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act). Our data centers use industry-standard encryption and access controls.

Your payment information receives special protection through encrypted payment processors. We don't store complete credit card numbers on our systems – instead, we use secure tokens that reference your payment methods safely.

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for staff access
  • Automated backup systems with encryption at rest
  • Incident response procedures for potential breaches

4 Your Rights and Choices

Under Canadian privacy law, you have several rights regarding your personal information. You can request to see what data we have about you, ask us to correct inaccuracies, or request deletion of your account and associated information.

If you want to stop receiving our educational newsletters, just click the unsubscribe link in any email. For course-related communications, you can adjust your preferences in your student dashboard or contact our support team directly.

Exercise Your Rights:

Contact us at support@webdevspark.com to request access to your data, make corrections, or delete your account. We'll respond within 30 days as required by Canadian law.

5 Cookies and Tracking

Our website uses cookies to remember your preferences and improve your learning experience. Essential cookies help our platform function properly – they remember if you're logged in and maintain your course progress.

We also use analytics cookies to understand how students use our educational resources. This helps us identify which teaching materials are most effective and where students might need additional support. You can control cookie preferences through your browser settings.

  • Essential cookies for website functionality and login sessions
  • Analytics cookies to improve our educational content
  • Preference cookies to remember your learning settings
  • No third-party advertising or tracking cookies

6 Data Retention and Deletion

We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. Active student accounts and their learning data are maintained while you're enrolled in our programs.

After account closure, we retain certain information for up to seven years for legal and tax purposes, particularly payment records. However, we delete marketing communications data within two years of your last interaction with our educational content.

Course completion certificates and transcripts may be kept longer to verify your educational achievements if needed in the future. You can always request specific deletion timelines for different types of data.

7 Third-Party Services

We work with trusted service providers to deliver our educational programs effectively. These include payment processors, email service providers, and learning management system vendors. All partners must meet our privacy and security standards.

Our video hosting service stores recorded lectures and tutorials. Cloud storage providers help us maintain course materials and student progress data. We carefully vet these partners and ensure they comply with Canadian privacy laws.

Partner Oversight:

All third-party services sign data processing agreements and undergo regular security reviews. They can only use your information for the specific services they provide to WebDevSpark.

8 International Data Transfers

While we primarily store data in Canada, some of our educational technology partners operate internationally. When your information is transferred outside Canada, we ensure adequate protection through contractual safeguards and privacy frameworks.

For students accessing our courses from other countries, your data may be processed across borders to provide seamless learning experiences. We maintain the same privacy standards regardless of where the processing occurs.

9 Changes to This Policy

We update this privacy policy periodically to reflect changes in our educational services or legal requirements. When we make significant changes, we'll notify you through email and display a notice on our website for at least 30 days.

Minor updates, like clarifying existing practices or fixing typos, won't trigger notifications but will be reflected in the "last updated" date below. We encourage you to review this policy occasionally, especially before enrolling in new courses.

Privacy Questions or Concerns?

Our privacy team is here to help with any questions about how we handle your personal information.

Email Address
support@webdevspark.com
Phone Number
+886 2 2311 1531
Mailing Address
No. 56, Section 1, Guiyang St
Zhongzheng District, Taipei City
Taiwan 100

This privacy policy was last updated on March 15, 2025. Previous version was effective from January 8, 2025.